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FAQs Quiz
Quiz Responses for:
Sidney Hartman
Quiz Taken On:
April 29, 2024
Quiz Score:
5/10
Question 1:
Correct
Incorrect

Question: What do you do if a part from Benco needs to be ordered to fix any equipment issues?


Employee Answer: Ask your office manager if it's okay to order the parts.
Correct Answer: Slack the Assistant Supervisor for approval, and then set up a second visit for tech to fully resolve issue.
Question 2:
Correct
Incorrect

Question: When are clinical supply orders placed?


Employee Answer: The 1st and the 15th of the month
Correct Answer: The 1st and the 15th of the month
Question 3:
Correct
Incorrect

Question: What do you do if something in the back office related to dental equipment stops working or breaks?


Employee Answer: Tell your office manager to help you fix it.
Correct Answer: Troubleshoot the issue yourself first and then get approval for Benco to come out.
Question 4:
Correct
Incorrect

Question: Who places orders?


Employee Answer: Lead Assistant
Correct Answer: Lead Assistant
Question 5:
Correct
Incorrect

Question: If you are needing an implant kit, how do you check it out?


Employee Answer: We dont use implant kits at Swish.
Correct Answer: Message Allie in slack channel minimum 72 hours in advance
Question 6:
Correct
Incorrect

Question: What do you do when you are low on supplies?


Employee Answer: Tell your Lead RDA so they can mark that item down in their next order list.
Correct Answer: Tell your Lead RDA so they can mark that item down in their next order list.
Question 7:
Correct
Incorrect

Question: How far in advance is your employee schedule posted?


Employee Answer: 1 week
Correct Answer: 1 month
Question 8:
Correct
Incorrect

Question: Who posts your schedule and where?


Employee Answer: Office Manager / Email
Correct Answer: Regional RDA trainer / Deputy
Question 9:
Correct
Incorrect

Question: If you need to call in, who do you contact?


Employee Answer: Office Manager & Regional RDA Trainer
Correct Answer: Office Manager & Regional RDA Trainer
Question 10:
Correct
Incorrect

Question: How far in advance must you submit a time off request?


Employee Answer: 30 days
Correct Answer: 30 days
Question 11:
Correct
Incorrect
Question 12:
Correct
Incorrect
Question 13:
Correct
Incorrect
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