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Welcome to Swish Pulse

Swish Academy is a program that helps swishies learn specific knowledge or skills to improve performance in their current roles. Swishie development is more expansive and focuses on employee growth and future performance, rather than an immediate job role. 50% of employees will need to be reskilled by 2025.

Training Modules for
Dental Assistant
SWISH Academy (Week 1)
EG #
107
Welcome to Swish!
Approximate time to complete:
15 mins
EG #
Intro to Swish RDA
Approximate time to complete:
30 min
EG #
247
6 Best Practices for Team Building
Approximate time to complete:
10 min +
EG #
FAQs Quiz
Approximate time to complete:
EG #
201
Morning Routine & Huddle
Approximate time to complete:
20 min +
EG #
Morning Routine & Huddle Quiz
Approximate time to complete:
EG #
203
Office Flow
Approximate time to complete:
20 min +
EG #
209
Type of Appointments and Verbiage
Approximate time to complete:
30 min +
EG #
209
Set Ups
Approximate time to complete:
EG #
RDA - Just Information
Approximate time to complete:
EG #
208
Open Dental Basics
Approximate time to complete:
EG #
241
Charting & TX planning
Approximate time to complete:
30 mins +
EG #
242
Commlog
Approximate time to complete:
EG #
Open Dental Quiz
Approximate time to complete:
EG #
202
New Patient Experience & Tour
Approximate time to complete:
90 min +
EG #
How to properly suction
Approximate time to complete:
30 min +
EG #
New Patient Experience Quiz
Approximate time to complete:
EG #
206
Apteryx (X-rays & Photos)
Approximate time to complete:
30 min +
EG #
X-Rays & Photos Quiz
Approximate time to complete:
EG #
207
iTero & Scan Review
Approximate time to complete:
40 min +
EG #
232
Invisalign Photos
Approximate time to complete:
EG #
iTero Scanner Quiz
Approximate time to complete:
EG #
205
Handoffs & Slack
Approximate time to complete:
30 min +
EG #
Handoffs & Slack Quiz
Approximate time to complete:
EG #
233
Sterilization
Approximate time to complete:
30 min +
EG #
Sterilization Quiz
Approximate time to complete:
EG #
212
End of Day Routine
Approximate time to complete:
20 min +
EG #
EOD Duties Quiz
Approximate time to complete:
SWISH Academy (Week 2)
EG #
Limited Appointments
Approximate time to complete:
45 min +
Training Complete
EG #
216
Time-Out Procedure
Approximate time to complete:
20 min +
Training Complete
EG #
234
Filling Appointments - Equia & Resin
Approximate time to complete:
60 min +
Training Complete
EG #
235
Crown Appointments (Temps, Scan, Pack Cord)
Approximate time to complete:
90 min +
Training Complete
EG #
Limited & Restorative Quiz
Approximate time to complete:
Training Complete
EG #
213
Modento (Consent Forms, Voicemails & Post Ops)
Approximate time to complete:
20 min +
Training Complete
EG #
Modento Quiz
Approximate time to complete:
Training Complete
EG #
215
Invisalign Delivery & Refinement Appointments
Approximate time to complete:
60 min +
Training Complete
EG #
244
Invisalign - Eval Appointments
Approximate time to complete:
45 min +
Training Complete
EG #
Invisalign Quiz
Approximate time to complete:
Training Complete
EG #
214
Boost & Zoom Appointments
Approximate time to complete:
60 min +
Training Complete
EG #
Whitening Quiz
Approximate time to complete:
Training Complete
EG #
230
Scheduling Appointments
Approximate time to complete:
30 min +
Training Complete
EG #
211
Lab RX
Approximate time to complete:
20 min +
Training Complete
EG #
Cont. - Charting & TX planning
Approximate time to complete:
30 min +
Training Complete
EG #
Scheduling Appointments & Creating Lab RX Quiz
Approximate time to complete:
Training Complete
SWISH Academy (Week 3)
EG #
236
Cont. Crown Appointment - Crown Seat
Approximate time to complete:
60 min +
Training Complete
EG #
Seat Appointments Quiz
Approximate time to complete:
Training Complete
EG #
243
Cont. Invisalign (Aligner changes & Website Portal)
Approximate time to complete:
45 min +
Training Complete
EG #
211
Alginate Impressions
Approximate time to complete:
20 min +
Training Complete
EG #
245
Bleach Tray & Essix Retainers
Approximate time to complete:
30 min +
Training Complete
EG #
Alginate Impressions & Bleach Tray/Essix Quiz
Approximate time to complete:
Training Complete
EG #
237
Endo Appointments
Approximate time to complete:
60 min +
Training Complete
EG #
238
Extraction Appointments (if applicable)
Approximate time to complete:
45 min +
Training Complete
EG #
217
Nitrous & Sedation Protocols
Approximate time to complete:
30 min +
Training Complete
EG #
Sedation Options Quiz
Approximate time to complete:
Training Complete
EG #
Additonal Scan Review Training
Approximate time to complete:
30 min +
Training Complete
SWISH Academy (Week 4)
EG #
210
Downtime Duties
Approximate time to complete:
Training Complete
EG #
239
Clinical Reports
Approximate time to complete:
60 min +
Training Complete
EG #
240
Monthly Maintenance
Approximate time to complete:
45 min +
Training Complete
EG #
Downtime Duties Quiz
Approximate time to complete:
Training Complete
EG #
Adjust Nightguards
Approximate time to complete:
30 min +
Training Complete
EG #
Continued Training any challenging areas
Approximate time to complete:
TBD
Training Complete
EG #
Additonal Scan Review Training
Approximate time to complete:
Training Complete
EG #
Implants at Swish
Approximate time to complete:
Training Complete
EG #
Dental Assistant Training Complete!
Approximate time to complete:
Training Complete
No items found.
Additional Training
EG #
429
Lab Directory
Approximate time to complete:
Training Complete
EG #
Dentist Training Manual
Approximate time to complete:
Training Complete
EG #
Fluoride Price Update
Approximate time to complete:
Training Complete
EG #
Fluoride Price Update Quiz
Approximate time to complete:
Training Complete
EG #
Payment Allocations : Ortho Payment Plan
Approximate time to complete:
Training Complete
EG #
March Reminders Quiz
Approximate time to complete:
Training Complete
EG #
Prepayment & Income Transfer Quiz
Approximate time to complete:
Training Complete
EG #
March Reminders
Approximate time to complete:
Training Complete
EG #
Case Acceptance
Approximate time to complete:
Training Complete
EG #
Pearl AI Cheat Sheet
Approximate time to complete:
Training Complete
EG #
April Updates & Reminders Quiz
Approximate time to complete:
Training Complete
EG #
Patient Magic Quiz
Approximate time to complete:
Training Complete
EG #
Patient Magic
Approximate time to complete:
Training Complete
EG #
Fee Schedule Updates
Approximate time to complete:
Training Complete
EG #
Fee Schedule Update Requirements
Approximate time to complete:
Training Complete
EG #
QUIZ : June 2024
Approximate time to complete:
Training Complete
EG #
Subscribili Training
Approximate time to complete:
Training Complete
EG #
Subscribili Quiz
Approximate time to complete:
Training Complete
EG #
136
Adding X Ray to Recall Appointment
Approximate time to complete:
Training Complete
EG #
Implants at Swish
Approximate time to complete:
Training Complete
EG #
Sleep Apnea Training
Approximate time to complete:
Training Complete
EG #
Implants at Swish Quiz
Approximate time to complete:
Training Complete
EG #
Sleep Apnea Tracking Training
Approximate time to complete:
Training Complete
EG #
Retainers for Life Training
Approximate time to complete:
Training Complete
EG #
505
Botox at Swish
Approximate time to complete:
Training Complete
EG #
Botox at Swish Quiz
Approximate time to complete:
Training Complete
EG #
Removing Free Retainers Verbiage
Approximate time to complete:
Training Complete
EG #
Cyber Security Training
Approximate time to complete:
Training Complete
Compliance Training
EG #
Dental Defenders - Compliance Overview
Approximate time to complete:
Training Complete
SWISH Academy (Week 1)
EG #
107
Welcome to Swish!
Approximate time to complete:
15 mins
EG #
Intro to Swish RDA
Approximate time to complete:
30 min
EG #
247
6 Best Practices for Team Building
Approximate time to complete:
10 min +
EG #
FAQs Quiz
Approximate time to complete:
EG #
201
Morning Routine & Huddle
Approximate time to complete:
20 min +
EG #
Morning Routine & Huddle Quiz
Approximate time to complete:
EG #
203
Office Flow
Approximate time to complete:
20 min +
EG #
209
Type of Appointments and Verbiage
Approximate time to complete:
30 min +
EG #
209
Set Ups
Approximate time to complete:
EG #
RDA - Just Information
Approximate time to complete:
EG #
208
Open Dental Basics
Approximate time to complete:
EG #
241
Charting & TX planning
Approximate time to complete:
30 mins +
EG #
242
Commlog
Approximate time to complete:
EG #
Open Dental Quiz
Approximate time to complete:
EG #
202
New Patient Experience & Tour
Approximate time to complete:
90 min +
EG #
How to properly suction
Approximate time to complete:
30 min +
EG #
New Patient Experience Quiz
Approximate time to complete:
EG #
206
Apteryx (X-rays & Photos)
Approximate time to complete:
30 min +
EG #
X-Rays & Photos Quiz
Approximate time to complete:
EG #
207
iTero & Scan Review
Approximate time to complete:
40 min +
EG #
232
Invisalign Photos
Approximate time to complete:
EG #
iTero Scanner Quiz
Approximate time to complete:
EG #
205
Handoffs & Slack
Approximate time to complete:
30 min +
EG #
Handoffs & Slack Quiz
Approximate time to complete:
EG #
233
Sterilization
Approximate time to complete:
30 min +
EG #
Sterilization Quiz
Approximate time to complete:
EG #
212
End of Day Routine
Approximate time to complete:
20 min +
EG #
EOD Duties Quiz
Approximate time to complete:
You have not completed any resources in this module yet
SWISH Academy (Week 2)
EG #
Limited Appointments
Approximate time to complete:
45 min +
Training Complete
EG #
216
Time-Out Procedure
Approximate time to complete:
20 min +
Training Complete
EG #
234
Filling Appointments - Equia & Resin
Approximate time to complete:
60 min +
Training Complete
EG #
235
Crown Appointments (Temps, Scan, Pack Cord)
Approximate time to complete:
90 min +
Training Complete
EG #
Limited & Restorative Quiz
Approximate time to complete:
Training Complete
EG #
213
Modento (Consent Forms, Voicemails & Post Ops)
Approximate time to complete:
20 min +
Training Complete
EG #
Modento Quiz
Approximate time to complete:
Training Complete
EG #
215
Invisalign Delivery & Refinement Appointments
Approximate time to complete:
60 min +
Training Complete
EG #
244
Invisalign - Eval Appointments
Approximate time to complete:
45 min +
Training Complete
EG #
Invisalign Quiz
Approximate time to complete:
Training Complete
EG #
214
Boost & Zoom Appointments
Approximate time to complete:
60 min +
Training Complete
EG #
Whitening Quiz
Approximate time to complete:
Training Complete
EG #
230
Scheduling Appointments
Approximate time to complete:
30 min +
Training Complete
EG #
211
Lab RX
Approximate time to complete:
20 min +
Training Complete
EG #
Cont. - Charting & TX planning
Approximate time to complete:
30 min +
Training Complete
EG #
Scheduling Appointments & Creating Lab RX Quiz
Approximate time to complete:
Training Complete
You have not completed any resources in this module yet
SWISH Academy (Week 3)
EG #
236
Cont. Crown Appointment - Crown Seat
Approximate time to complete:
60 min +
Training Complete
EG #
Seat Appointments Quiz
Approximate time to complete:
Training Complete
EG #
243
Cont. Invisalign (Aligner changes & Website Portal)
Approximate time to complete:
45 min +
Training Complete
EG #
211
Alginate Impressions
Approximate time to complete:
20 min +
Training Complete
EG #
245
Bleach Tray & Essix Retainers
Approximate time to complete:
30 min +
Training Complete
EG #
Alginate Impressions & Bleach Tray/Essix Quiz
Approximate time to complete:
Training Complete
EG #
237
Endo Appointments
Approximate time to complete:
60 min +
Training Complete
EG #
238
Extraction Appointments (if applicable)
Approximate time to complete:
45 min +
Training Complete
EG #
217
Nitrous & Sedation Protocols
Approximate time to complete:
30 min +
Training Complete
EG #
Sedation Options Quiz
Approximate time to complete:
Training Complete
EG #
Additonal Scan Review Training
Approximate time to complete:
30 min +
Training Complete
You have not completed any resources in this module yet
SWISH Academy (Week 4)
EG #
210
Downtime Duties
Approximate time to complete:
Training Complete
EG #
239
Clinical Reports
Approximate time to complete:
60 min +
Training Complete
EG #
240
Monthly Maintenance
Approximate time to complete:
45 min +
Training Complete
EG #
Downtime Duties Quiz
Approximate time to complete:
Training Complete
EG #
Adjust Nightguards
Approximate time to complete:
30 min +
Training Complete
EG #
Continued Training any challenging areas
Approximate time to complete:
TBD
Training Complete
EG #
Additonal Scan Review Training
Approximate time to complete:
Training Complete
EG #
Implants at Swish
Approximate time to complete:
Training Complete
EG #
Dental Assistant Training Complete!
Approximate time to complete:
Training Complete
You have not completed any resources in this module yet
SWISH Academy (Week 1)
EG #
107
Welcome to Swish!
Approximate time to complete:
15 mins
EG #
Intro to Swish RDA
Approximate time to complete:
30 min
EG #
247
6 Best Practices for Team Building
Approximate time to complete:
10 min +
EG #
FAQs Quiz
Approximate time to complete:
EG #
201
Morning Routine & Huddle
Approximate time to complete:
20 min +
EG #
Morning Routine & Huddle Quiz
Approximate time to complete:
EG #
203
Office Flow
Approximate time to complete:
20 min +
EG #
209
Type of Appointments and Verbiage
Approximate time to complete:
30 min +
EG #
209
Set Ups
Approximate time to complete:
EG #
RDA - Just Information
Approximate time to complete:
EG #
208
Open Dental Basics
Approximate time to complete:
EG #
241
Charting & TX planning
Approximate time to complete:
30 mins +
EG #
242
Commlog
Approximate time to complete:
EG #
Open Dental Quiz
Approximate time to complete:
EG #
202
New Patient Experience & Tour
Approximate time to complete:
90 min +
EG #
How to properly suction
Approximate time to complete:
30 min +
EG #
New Patient Experience Quiz
Approximate time to complete:
EG #
206
Apteryx (X-rays & Photos)
Approximate time to complete:
30 min +
EG #
X-Rays & Photos Quiz
Approximate time to complete:
EG #
207
iTero & Scan Review
Approximate time to complete:
40 min +
EG #
232
Invisalign Photos
Approximate time to complete:
EG #
iTero Scanner Quiz
Approximate time to complete:
EG #
205
Handoffs & Slack
Approximate time to complete:
30 min +
EG #
Handoffs & Slack Quiz
Approximate time to complete:
EG #
233
Sterilization
Approximate time to complete:
30 min +
EG #
Sterilization Quiz
Approximate time to complete:
EG #
212
End of Day Routine
Approximate time to complete:
20 min +
EG #
EOD Duties Quiz
Approximate time to complete:
You have not saved any resources in this module yet
SWISH Academy (Week 2)
EG #
Limited Appointments
Approximate time to complete:
45 min +
Training Complete
EG #
216
Time-Out Procedure
Approximate time to complete:
20 min +
Training Complete
EG #
234
Filling Appointments - Equia & Resin
Approximate time to complete:
60 min +
Training Complete
EG #
235
Crown Appointments (Temps, Scan, Pack Cord)
Approximate time to complete:
90 min +
Training Complete
EG #
Limited & Restorative Quiz
Approximate time to complete:
Training Complete
EG #
213
Modento (Consent Forms, Voicemails & Post Ops)
Approximate time to complete:
20 min +
Training Complete
EG #
Modento Quiz
Approximate time to complete:
Training Complete
EG #
215
Invisalign Delivery & Refinement Appointments
Approximate time to complete:
60 min +
Training Complete
EG #
244
Invisalign - Eval Appointments
Approximate time to complete:
45 min +
Training Complete
EG #
Invisalign Quiz
Approximate time to complete:
Training Complete
EG #
214
Boost & Zoom Appointments
Approximate time to complete:
60 min +
Training Complete
EG #
Whitening Quiz
Approximate time to complete:
Training Complete
EG #
230
Scheduling Appointments
Approximate time to complete:
30 min +
Training Complete
EG #
211
Lab RX
Approximate time to complete:
20 min +
Training Complete
EG #
Cont. - Charting & TX planning
Approximate time to complete:
30 min +
Training Complete
EG #
Scheduling Appointments & Creating Lab RX Quiz
Approximate time to complete:
Training Complete
You have not saved any resources in this module yet
SWISH Academy (Week 3)
EG #
236
Cont. Crown Appointment - Crown Seat
Approximate time to complete:
60 min +
Training Complete
EG #
Seat Appointments Quiz
Approximate time to complete:
Training Complete
EG #
243
Cont. Invisalign (Aligner changes & Website Portal)
Approximate time to complete:
45 min +
Training Complete
EG #
211
Alginate Impressions
Approximate time to complete:
20 min +
Training Complete
EG #
245
Bleach Tray & Essix Retainers
Approximate time to complete:
30 min +
Training Complete
EG #
Alginate Impressions & Bleach Tray/Essix Quiz
Approximate time to complete:
Training Complete
EG #
237
Endo Appointments
Approximate time to complete:
60 min +
Training Complete
EG #
238
Extraction Appointments (if applicable)
Approximate time to complete:
45 min +
Training Complete
EG #
217
Nitrous & Sedation Protocols
Approximate time to complete:
30 min +
Training Complete
EG #
Sedation Options Quiz
Approximate time to complete:
Training Complete
EG #
Additonal Scan Review Training
Approximate time to complete:
30 min +
Training Complete
You have not saved any resources in this module yet
SWISH Academy (Week 4)
EG #
210
Downtime Duties
Approximate time to complete:
Training Complete
EG #
239
Clinical Reports
Approximate time to complete:
60 min +
Training Complete
EG #
240
Monthly Maintenance
Approximate time to complete:
45 min +
Training Complete
EG #
Downtime Duties Quiz
Approximate time to complete:
Training Complete
EG #
Adjust Nightguards
Approximate time to complete:
30 min +
Training Complete
EG #
Continued Training any challenging areas
Approximate time to complete:
TBD
Training Complete
EG #
Additonal Scan Review Training
Approximate time to complete:
Training Complete
EG #
Implants at Swish
Approximate time to complete:
Training Complete
EG #
Dental Assistant Training Complete!
Approximate time to complete:
Training Complete
You have not completed any resources in this module yet
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