Thank you for calling Swish Dental, this is <Your Name>, how may I brighten your smile today?
I have a question about...
Answer: Your appointment will be 60 - 90 mintues
Answer: Since we have not had you as a patient before, we must first take xrays and perform an exam to determine your oral health. If it is determined that you just need a regular cleaning, it is likely we will be able to complete that on the same day. However, if you need any type of deeper cleaning, we need to ensure we have enough time allotted. I am happy to find a day that we can ensure you will recieve a cleaning if you would like, it just might be a bit further out. How does that sound?"
Open Jarvis Scheduler
For Bee Cave, Boulder, Bull Creek, East,  North Cedar Park, Mueller Family,  Pflugerville, and South schedule standard appointment

For Alamo, Brodie, Cedar Park, Domain, and Downtown go to Open Dental for an block where 1 hr available in "New Patient" and 1 hr in HYG column. Schedule appointment via Jarvis. Then shorten the appointment in the new patient column to 1 hr with a 1 hr block following in the HYG column
Response: Are you planning on using insurance?
Answer: New patient exams are tyically covered under most insurances. My Patient Concierge will check your plan coverage prior to your appointment and let you know if there is any additional costs prior to service
Reponse: Have you heard about our Swish Care Experience? For $279 per year you are eligible for 2 free exams, 2 free cleanings, X-rays, 1 free whitening, and a array discounts on other services. Would you like me to get you signed up?
Sign them up for Swish Care Experience

Sign up for Swish Smile Membership
Answer: Our cash fee for this treatment is $250 ($150 for exam and records, plus $100 for the preventative cleaning
Answer: Your appointment is scheduled for 60 mintues
Answer: Since we have not had you as a patient before, we must first take xrays and perform an exam to determine your oral health. If it is determined that you just need a regular cleaning, it is likely we will be able to complete that on the same day. However, if you need any type of deeper cleaning, we need to ensure we have enough time allotted. I am happy to find a day that we can ensure you will recieve a cleaning if you would like, it just might be a bit further out. How does that sound?"
Open Jarvis Scheduler
For Bee Cave, Boulder, Bull Creek, East,  North Cedar Park, Mueller Family,  Pflugerville, and South schedule standard appointment

For Alamo, Brodie, Cedar Park, Domain, and Downtown go to Open Dental for an block where 1 hr available in "New Patient" and 1 hr in HYG column. Schedule appointment via Jarvis. Then shorten the appointment in the new patient column to 1 hr with a 1 hr block following in the HYG column
Response: Are you planning to use dental insurance for your visit?
Answer: New patient exams are tyically covered under most insurances. My Patient Concierge will check your plan coverage prior to your appointment and let you know if there is any additional costs prior to service.
Answer: Have you heard about our Swish Care Experience? For $249 per yearyour child will be eligible for 2 free exams, 2 free cleanings, X-rays, 2 fluoride treatments as well as an array of other discounts. Would you like me to get you signed up?
Sign them up for Swish Care Experience

Sign up for Swish Smile Membership
Answer: Our cash fee for this treatment is $150 ($100 for exam and records, plus $50 for the preventative cleaning
Answer: Your initial consultation will be scheduled for 60 minutes with the possibility of same day treatment, depending on the diagnosis
Answer: During the appointment, our providers will assess what is causing your pain and then determine the best course for treatment. The appointment could take longer than 60 minutes if necessary.
Response: Are you planning to use dental insurance for your visit?
Answer: Typically, emergency exams are covered, but my Patient Concierge will check your plan coverage & will notify you prior to your service if there are any additional costs
Answer: Have you heard about our Swish Care Experience? For $279 per year you will be eligible for 2 free exams, 2 free cleanings, X-rays, 1 whitening treatment, unlimited emergency exams, and an array of other discounts. Would you like me to get you signed up?
Sign them up for Swish Care Experience

Sign up for Swish Smile Membership
Answer: Our cash fee for this treatment is $150 ($100 for records, and $50 for exam). Depending on the treatment recommended, the $100 for your records is eligible to be counted toward treatment total.
Answer: Your appointment is scheduled for 60 minutes
Answer: During the appointment, we will digitally scan and do a full mouth panoramic picture of your teeth. Then your doctor will provide a consult with our suggested next steps
Answer: An Invisalign consultation is free of charge
Answer: Your initial consultation will be scheduled for 60 minutes
Answer: During the appointment, our providers will assess the best course of treatment, which could include a sleep study, surgery, and/or an oral appliance
Answer: The consult is at no charge to you but final cost will depend on the final recommendation from the doctor.
Answer: Your appointment is scheduled for 90 minutes
Answer: Multiple sessions of whitening solution application
Response: Do you typically use dental insurance for your visits?
Answer: Unfortunately most insurances do not cover teeth Whitening. Our cash fee for this treatment is $175 for Boost and $475 for Zoom treatement.

Both treatments will help whiten your smile, but our Zoom treatment uses a more potent solution and we will apply a UV light which will whitening your teeth by 3 - 4 shades.
Answer: Have you heard about our Swish Care Experience? For $28 per month you will be eligible for 2 free exams, 2 free cleanings, X-rays, and 1 free whitening. Would you like me to get you signed up?
Sign them up for Swish Care Experience

Subscribili Here
Answer: This appointment will cost $175 for Boost and $475 for Zoom treatment.

Both treatments will help whiten your smile, but our Zoom treatment uses a more potent solution and we will apply a UV light which will whitening your teeth by 3 - 4 shades.
Response: I'm happy to do an initial assessment for you. Do you PPO, HMO, DMO, or DHMO dental insurance?
Answer: Unfortunately we do not take HMO insurance at this time.

Have you heard about our Swish Care Experience? For $279 per year you will be eligible for 2 free exams, 2 free cleanings, X-rays, and 1 free whitening. Would you like me to get you signed up?
Answer: Great. What insurance carrier do you use (Aenta, Anthem, Blue Cross)?

We accept the following insurance carriers:
  • AegisAetnaAltus Dental
  • AlwaysCare/StarMount/Unum
  • Ameritas Life Insurance Corp
  • AnthemBeam DentalBento
  • Blackhawk (Precise) (Virtue) (Luminous)
  • BEST Health Plans
  • Blue Shhield of CA
  • Blue Cross Blue Shield
  • Bright Benefits
  • Cambalt Solutions
  • Capital Blue Cross
  • CareFirst
  • Careington International
  • Colonia Life
  • ConnectiCare
  • Bright Benefits
  • Century Healthcare
  • Cigna DVH
  • Coordianted Benefits
  • Colonial Life
  • Delta Health Systems
  • Dental Network of America
  • Dental Select
  • Dental Works (Workers Comp)
  • DentaQuest ConnectiCare Alignment
  • DentaQuest
  • DentaMax
  • DenteMax
  • Dominon National, formerly Dominion Dental Services
  • DNOA
  • Emblem Health/GHI
  • EMI Health
  • Employee Benefit Management Services (EBMS)
  • Employee Painters Trust Health & Welfare
  • Encore Dental/Stonebridge Life
  • Equitable
  • FCE Benefit Administrators
  • First Dental Health
  • Foundation for Medical Care
  • Free Market Administrators
  • Freedom LifeGEHA
  • Global Management
  • Group Administrators
  • Group Resources Incorporated
  • Guardian Life Insurance Company of America
  • Harrington/Colonia Life
  • HealthComp, Inc.
  • HealthPex
  • Health Markets
  • Health Resources/Dental Health Options
  • Healthgram
  • HealthNet Associates
  • Humana Dental Insurance
  • ImperialKaiser
  • Key Benefit Administrators
  • Kuwait Cultureal Office (KCO)
  • Level BenefitsLifemap
  • Lincoln Financial (DBP)
  • Local 786 Building Material Welfare Fund
  • Management Benefit Fund (ASO)
  • Manhattan LifeMedico
  • Merchants Benefits Administration
  • MetLifeMorgan WhiteMultiflex Dental
  • Mutual of Omaha
  • National Care Dental
  • National Foundation Life
  • National General Accident and Health
  • Nationwide Insurance
  • New Era Life (NEL)
  • Passive PPO
  • Peoplea Benefit Life Insurance Company
  • Preferred Insurance Specialist
  • Premier Access
  • Printing Specialties/Northwest
  • Pro Benefits Admin/Dental Pay
  • Renaissance
  • Roofers Union Welfare Trust Fund
  • SkyGen
  • Self Insured Services Co.
  • ShelterpointSISCO
  • Staff Benefits Mangement & Administrators
  • Superior Dental Care
  • Suffolk County Employee Benefit Plan
  • Trans AmericaTruAssure
  • Tuckpointers Local 52
  • Tufts Health Plan
  • UHC Optum Dental
  • UMR
  • Unimerica Dnetal
  • United Concordia
  • United Healthcare
  • Zelis - Cigna
Answer: It looks like we do take your insurance. My Patient Concierge will verify your coverage prior to the appointment and will reach out to you if there are any issues
Answer: I do not see your specific plan listed but our insurance team can verify once I book your appointment. In the case we do not accept your plan would you like to learn more about our Swish Care Experience?
For $279 per year you are eligible for 2 free exams, 2 free cleanings, X-rays, 1 free whitening, and an array discounts on other services. Would you like me to get you signed up?

Sign up for Swish Smile Membership
Answer: Your appointment will be 60 - 90 mintues
Answer: During the appointment, we will do an exam and a cleaning and may also need to take records (x-rays and photos)
Response: Are you planning on using insurance?
Answer: 2 cleanings per year are typically covered under most insurances. The office will check your plan coverage prior to your appointment and let you know if there is any additional costs prior to service
Answer: Have you heard about our Swish Care Experience? For $279 per year you are eligible for 2 free exams, 2 free cleanings, X-rays, 1 free whitening, and an array discounts on other services. Would you like me to get you signed up?
Sign them up for Swish Care Experience

Sign up for Swish Smile Membership
Answer: Our cash fee for this treatment is $250 ($150 for exam and records, plus $100 for the preventative cleaning
Answer: Your appointment is scheduled for 60 mintues
Answer: During the appointment, we will do an exam and a cleaning and may also need to take records (x-rays and photos)
Response: Are you planning to use dental insurance for your visit?
Answer: New patient exams are tyically covered under most insurances. My Patient Concierge will check your plan coverage prior to your appointment and let you know if there is any additional costs prior to service.
Answer: Have you heard about our Swish Care Experience? For $279 per year your child will be eligible for 2 free exams, 2 free cleanings, X-rays, 2 fluoride treatments as well as an array of other discounts. Would you like me to get you signed up?
Sign them up for Swish Care Experience

Sign up for Swish Smile Membership
Answer: Our cash fee for this treatment is $150 ($100 for exam and records, plus $50 for the preventative cleaning
Answer: Your initial consultation will be scheduled for 60 minutes with the possibility of same day treatment, depending on the diagnosis
Answer: During the appointment, our providers will assess what is causing your pain and then determine the best course for treatment. The appointment could take longer than 60 minutes if necessary.
Response: Are you planning to use dental insurance for your visit?
Answer: The office will check your plan coverage & will notify you prior to your service if there are any additional costs
Answer: Have you heard about our Swish Care Experience? For $279 per year you will be eligible for 2 free exams, 2 free cleanings, X-rays, 1 whitening treatment, unlimited emergency exams, and an array of other discounts. Would you like me to get you signed up?
Sign them up for Swish Care Experience

Sign up for Swish Smile Membership
Answer: Our cash fee for this treatment is $150 ($100 for records, and $50 for exam). Depending on the treatment recommended, the $100 for your records is eligible to be counted toward treatment total.
Response: Great. I am happy to help you with that. Is this your first visit with us at Swish?
Response: Thank you for choosing Swish! Which studio is most convenient for you?
Response: No problem. I can help you find your studio. What's your zip code?
Enter patient's zip code on the map above
Response: I see that  we have 2 studios close by. <Studio> is <#> miles from you and <Studio> is <#> miles from you. Which location would you like to visit?
Open the Jarvis Scheduler if you haven't already and fill in the scheduling tool based on the responses the patient gives you.
Question 1: To reconfirm, this will/will not be your first visit to Swish, correct?

Question 2: What can we help you with today?

Question 3: And will you be using insurance for this appointment?

Great. Let me find our next available appointment.

<Once you have identified available appointments>

It looks like we have <Day, Date, Time> available or <Day, Date, Time>. Would either of those times work for you?

<Select the desired appointment time>

You're all set. Is there anything else I can help you with today? We're looking forward to seeing you!
Open the Jarvis Scheduler if you haven't already and fill in the scheduling tool based on the responses the patient gives you.
Question 1: To reconfirm, this will/will not be your first visit to Swish, correct?

Question 2: What can we help you with today?

Question 3: And will you be using insurance for this appointment?

Great. Let me find our next available appointment.

<Once you have identified available appointments>

It looks like we have <Day, Date, Time> available or <Day, Date, Time>. Would either of those times work for you?

<Select the desired appointment time>

You're all set. Is there anything else I can help you with today? We're looking forward to seeing you!
Response: Welcome back! Which is your home studio?
Open the Jarvis Scheduler if you haven't already and fill in the scheduling tool based on the responses the patient gives you.
Question 1: To reconfirm, you are an existing patient, correct?

Question 2: What can we help you with today?

Question 3: And will you be using insurance for this appointment?

Great. Let me find our next available appointment.

<Once you have identified available appointments>

It looks like we have <Day, Date, Time> available or <Day, Date, Time>. Would either of those times work for you?

<Select the desired appointment time>

You're all set. Is there anything else I can help you with today? We're looking forward to seeing you!
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