FAQs Quiz
Quiz Taken On:
September 20, 2023
Question 1:

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Question: What do you do if a part from Benco needs to be ordered to fix any equipment issues?
Employee Answer:
Slack the Assistant Supervisor for approval, and then set up a second visit for tech to fully resolve issue.
Correct Answer: Slack the Assistant Supervisor for approval, and then set up a second visit for tech to fully resolve issue.Question 2:

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Question: When are clinical supply orders placed?
Employee Answer:
The 1st and the 15th of the month
Correct Answer: The 1st and the 15th of the monthQuestion 3:

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Question: What do you do if something in the back office related to dental equipment stops working or breaks?
Employee Answer:
Troubleshoot the issue yourself first and then get approval for Benco to come out.
Correct Answer: Troubleshoot the issue yourself first and then get approval for Benco to come out.Question 4:

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Question: Who places orders?
Employee Answer:
Lead Assistant
Correct Answer: Lead AssistantQuestion 5:

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Question: If you are needing an implant kit, how do you check it out?
Employee Answer:
Message Allie in slack channel minimum 72 hours in advance
Correct Answer: Message Allie in slack channel minimum 72 hours in advanceQuestion 6:

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Question: What do you do when you are low on supplies?
Employee Answer:
Tell your Lead RDA so they can mark that item down in their next order list.
Correct Answer: Tell your Lead RDA so they can mark that item down in their next order list.Question 7:

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Question: How far in advance is your employee schedule posted?
Employee Answer:
1 month
Correct Answer: 1 monthQuestion 8:

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Question: Who posts your schedule and where?
Employee Answer:
Regional RDA trainer / Deputy
Correct Answer: Regional RDA trainer / DeputyQuestion 9:

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Question: If you need to call in, who do you contact?
Employee Answer:
Office Manager & Regional RDA Trainer
Correct Answer: Office Manager & Regional RDA TrainerQuestion 10:

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Question: How far in advance must you submit a time off request?
Employee Answer:
30 days
Correct Answer: 30 daysQuestion 11:

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Question 12:

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Question 13:

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